01709 210151 / 07716 135940 kerry.leeson@alstrom.org.uk

This area is under development… offering information and resources for families.

Coronavirus guidance

This is the advice from NHS England and the links to the latest information.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Bin the tissue and wash your hands or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport.
  • Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can click on the link to find Public Health England’s advice for protecting those in vulnerable groups, such as Rare Diseases.


If you live in Wales, the government’s advice on shielding can be found here:

If you live in SCotland, the government’s advice on shielding can be found here:

If you live in Northern Ireland, your guidance around shielding can be found here:

You can find information and advice from Public Health England at https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

You can find out more about the Government’s response on their website www.gov.uk/coronavirus

NHS Guidance can be found by following the link to the NHS website  https://www.nhs.uk/conditions/coronavirus-covid-19/ 

There is also an easy read leaflet which can be downloaded HERE

Talking to your children about Coronavirus

The Mental Health Foundation have produced an article about ‘how to talk to your child about the Coronavirus’ this can be viewed HERE

There is also a simplified easy read guide which can be downloaded HERE

The charity Young Minds have also produced ten tips from their parents helpline about talking to your child about the Coronavirus, you can discover these tips HERE

For younger children, the CoviBook describes the Coronavirus in a child friendly way, that doesn’t represent the science but more about the child’s emotions that they may be feeling currently. Check out this book online HERE 

Beyond Words

Beyond words produce picture only stories to explain and explore topics, such as coping with the coronavirus and explaining to others who may find it difficult to understand.

You can find their reources via this link https://booksbeyondwords.co.uk/coping-with-coronavirus

Things to think about and support

This check-list is a good starting point to really think about what you need now, what you might need in the future and how you will go about getting this.

  • Have you registered?

    Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.
    You can register yourself, or for someone else.

    Before you start

    You’ll be asked for your NHS number (but you can still register if you do not have it). You can find your NHS number on any letter the NHS has sent you or on a prescription.This service is available in England. If you do not live in England, there’s guidance for:


  • Groceries and Supplies:

    Do you have enough supplies currently and do you have a way to get food delivered?

    RNIB have produced some essential inks and information about supermarkets revised opening times for vulnerable people, along with some helpful tips about how these areas may be changing to protect us all and how to get a sunflower lanyard if your disability is hidden https://www.rnib.org.uk/connect-community/connect-news-and-stories/essential-links-and-information-supermarket-opening-times

  • Work:

    Can you carry on working, including working from home? If not, can you find out your rights to payment or benefits?

  • Medication:

    Do you have enough medication?
    Do you know how you can get more?

    Top Tips:

    • You should continue to get your supplies from your local pharmacy
    • Order your prescriptions in good time
    • You should be able to order online or by telephone
    • Always best to phone your pharmacist first to check your medication is there and ready
    • Your family member should get these for you or have them delivered to you at home
  • Health:

    Can you reorganise any planned therapy or treatments?
    Do you know the numbers to call if you need further advice?
    Call NHS 111 if you have an urgent medical problem and you’re not sure what to do.
    Call 999 if you are breathless or need emergency medical attention

  • Connectivity:

    Have you got ways to keep in contact with people you see regularly, like their phone numbers, email addresses?
    Do you need help setting up digital communication, like a video calling app?

  • Routine:

    Can you create a routine or timetable for yourself?
    And if you live with other people, should you create a household schedule?
    Do you need to agree how the household will run with everyone at home all day?

  • Exercise:

    Is there any physical activity you can do inside your home, like going up and down the stairs, using bean tins as weights, or exercises you can do in your chair?
    There are lots of online exercise routines and ways to stay active.

  • Nature:

    Do you have a garden you can exercise in?
    What about bringing nature into your home, with house plants or flowers?
    Could you do some gardening?

  • Entertainment:

    Have you thought about how to keep yourself entertained?
    What about those titles you have always wanted to read or TV shows you have always wanted to watch?

  • Relax:

    Have you got what you need to relax?
    What about learning mindfulness techniques or creative writing or drawing?

Covid 19 Mutual Aid UK

This a group of volunteers supporting local community groups organising mutual aid throughout the Covid-19 outbreak in the UK. They focus on providing resources and connecting people to their nearest local groups, willing volunteers and those in need. You can find out where your nearest local group is by visiting their website HERE


Check out these resources on these pages to help with this check-list and if there is anything you would like specific information on, please get in touch.

Also, if we have missed any useful information or resources which you think other families would benefit from, please let us know and we will add these to our information.

How do I know the information is reliable?

There is a huge amount of information about Coronavirus and what we should all be doing to stay healthy during this pandemic. How do you know the information you are reading is reliable.

There are 4 sources of information which we use to gain the latest information and guidance. These are:

The Government website which can be viewed HERE

The BBC News website which can be viewed HERE

The NHS website which can be viewed HERE

Public Health England website which can be viewed HERE

Staying connected
Keeping fit and healthy indoors
Keeping entertained
Discovering a world online
Ramadan at home